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Privacy Policy

Table of contents


ARC Publishing understands the importance of preserving your privacy, so we are fully committed to put in place the best practices to protect and respect your data privacy. We ask you to read these instructions thoroughly in order to better understand how we collect, process, and most importantly, protect your data. You should also refer to the associated documentation, such as our “Terms and Conditions” for more detailed information about the terms of use of this website.

This Privacy Policy applies only to information collected through the website, so information collected offline is out of the scope of this policy. 

This Privacy Policy is applicable under the scope of the Portuguese law-decree no. 46/2012, which is a transposition of the European Directive no. 2009/136/EC, concerning the processing of personal data and the protection of privacy in the electronic communications sector.

Please note that when you navigate this website or submit information you are agreeing to terms in this Privacy Policy. If you disagree with any of the clauses please leave this website and contact us at We will do our best to clarify your concerns.

What we collect

We collect and process information actively provided by you and passive information registered through cookies. The collection methods include:

- Registry forms available on the website. 

- Written information (correspondence) made available by you when contacting us through the website. 

- Submissions and services requests using the website interface. 

- Standard tracking technology, namely Google Analytics.


Cookies consist of small text files which are stored on your device to facilitate access to websites. To ensure proper system functionality and to track website performance we use cookies, so that we can improve your experience.

Cookies in use 

We use internally developed cookies to facilitate the login and account management processes.

Particularly, these cookies are helpful in: 

- Ensuring proper website functionality.

- Saving the login time at every visit. 

- Improving speed or security. 

We also use Google Analytics to track website performance. These data are then used to assist ARC Publishing in business development processes.  

Permission to use cookies

We assume that you approve the use of cookies if your web browser settings allow it (since the cookies are only used for the service you are requesting). However, if you do not want to use cookies you are free to disable them in the web browser, but in this case we can’t assure that the system works properly or that all tacking technologies will be disabled.

Where we store your information

Your information is transferred to a secure server that complies with rigorous security and integrity industry standards. The data stored in the server is only accessible to authorized personnel and we will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with the terms of this Privacy Policy.

Transmission of information over the internet cannot be considered 100% secure. We put in place industry standard procedures to ensure the security of data transmitted through the website (encryption, etc.), but you should be aware that this transmission is never completely secure. Additionally, you should be particularly cautious with account information, since it gives access to your information and it is your responsibility to safeguard it.

How we use your information

We use your information to provide you the contents and services you requested. Specifically, your information may be used with the following intents: 

- Granting you access to restrict website’s contents. 

- Allowing you to request products or services. 

- Providing you with information on our products or services that may meet your needs. 

- Notifying you about changes on our products or services. 

- Improving your experience by analysing the conclusions of internal benchmarks.

Disclosure of your information 

Your information (except your login information, which we do not have access) may be disclosed to ARC Publishing personnel and affiliates that agree to treat it in accordance with our Privacy Policy. 

Your information will only be disclosed to Third parties in exceptional circumstances (always in accordance with our Privacy Policy), using non-disclosure agreements. 

In the event of significant business operations, such as company acquisitions or mergers, the information may be disclosed to the new business partners, but will always be treated in accordance with this Privacy Policy. 

Additionally, we may disclose your information to comply with applicable legal obligations.

Your rights

You have the right to ask us to not use your information for marketing purposes. To exert this right you can contact us at: 

You can also modify or update your information. To perform these changes you should access your account information on the website and edit it. Additionally, you can also notify us via email ( We can assist you in editing your account information, but we will not be able to change it ourselves since only you are allowed to edit it. 

The full record of the information we hold about you can also be requested. This request should be sent by email ( Note that a small administrative fee may be issued to support the data gathering process.

External websites (hyperlinks)

External website’s hyperlinks are placed in this website for your convenience. However, ARC Publishing does not have control over the linked websites’ privacy policy. You should refer to the external website’s Privacy Policy to understand how your data is going to be handled.

Privacy Policy revision

ARC Publishing holds the right to update this Privacy Policy at any time. So, you should periodically review this policy to understand if there are any subsequent modifications that you should take into consideration. The last revision date is presented at the beginning of the document.


If you have further questions, comments, concerns or requests regarding privacy, you can contact us at:

Last revision: Nov 2017